ISO 27001 Certified
Xero Certified Partner

Your Trusted Accounting BPO Partner

AccountEx BPO delivers dedicated offshore accounting, bookkeeping, and BPO professionals — so you can scale your practice, reduce overhead by up to 70%, and focus on what matters most.
  • ISO 27001 Certified — enterprise-grade data security
  • Xero & QuickBooks Certified Partner
  • No lock-in contracts — scale up or down anytime
  • Global coverage across multiple time zones with a dedicated client manager
★★★★★
Trusted by 100+ businesses worldwide

%

Cost Savings

Days to Hire

%

Attendance Rate

Professionals Placed

ISO 27001 Certified — Enterprise Security

Your data is protected by internationally recognised security controls. MFA, Intune-managed devices, audit trails, and NDA obligations for every engagement.
ISO 27001 Certified
Customer Support
Design & Development
Back Office Support
Telemarketing & Sales
IT & Tech Support

ISO 27001

Certified

70%

Cost Savings

7–10 Days

Time to Hire

98%+

Attendance Rate

500+

Professionals Placed

0

Lock-In Contracts
Our Services

Six Core Service Areas

AccountEx BPO specialises in accounting and bookkeeping as our core service, supported by five complementary BPO functions — all delivered with ISO 27001 certified security.

Accounting & Bookkeeping
Core Service · Xero & QBO Certified

AccountEx BPO is a Xero and QuickBooks Certified Partner with deep expertise in cloud-based accounting. Our dedicated accounting pods serve firms, SMEs, and accounting…

Back Office Support
Scale admin & ops without payroll drag.

Back-office pods covering daily admin, document handling, CRM/data ops, scheduling, procurement, HR admin and compliance packs — running to your SOPs and SLAs.

Customer Support & VAs
Omnichannel support that resolves fast

Dedicated CS and VA pods covering your front line — calls, email, chat — and the admin behind it: ticket triage, follow-ups, bookings, CRM notes, and customer comms.

Telemarketing & Sales Support
Build a reliable outbound engine.

SDR/BDR pods that research, call, qualify, and book meetings while maintaining clean CRM data and weekly reporting. Scripts align to your brand and market.

Design & Development
Launch faster. Convert better. Spend less.

Design/dev pods that ship on a weekly sprint cadence. Brand-aligned UX, pixel-accurate front-end, performant builds and tidy documentation for handover.

IT & Tech Support
A secure, responsive helpdesk without growing payroll.

IT pods covering L1/L2 helpdesk, onboarding/offboarding, endpoint management, M365/Workspace, basic networking, cloud admin and security hygiene.

Industries We Serve

Across 20+ Industries

From accounting firms and CPA practices to healthcare, legal, and e-commerce — AccountEx BPO professionals are trained to your industry’s workflows, software, and compliance requirements worldwide.

Accounting Firms & CPA Practices

Financial Planning & Wealth

Mortgage Broking & Lending

Insurance & Risk

Legal & Conveyancing

Healthcare & Allied Health

Real Estate & Property

Construction & Trades

E-Commerce & Retail

Hospitality & Tourism

Logistics & Transport

Manufacturing

Education & Training

Not-for-Profit & Charities

Technology & SaaS

Marketing & Agencies

Recruitment & HR

Agriculture & Primary Industry

Private Clinics & Medical

Government & Public Sector

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Don't see your industry? We still likely serve it.

Our teams adapt to your SOPs, tools, and compliance requirements. Book a free consultation to discuss your specific needs.
Why AccountEx BPO

Why Businesses Choose Us

We’re not just an outsourcing provider — we’re an ISO 27001 certified, Xero-accredited BPO partner built for accounting firms, SMEs, and growing businesses worldwide.
ISO 27001 Certified Security
Enterprise-grade data security on every engagement. MFA, Intune-managed devices, audit trails, and NDA obligations — your client data is always protected.
Xero & QuickBooks Certified Partner
Our accounting team holds active Xero and QuickBooks Online certifications — trained, tested, and recognised by the platforms themselves.
Save 60–70% on Staffing Costs
Replace a $70–90K local hire with a dedicated, full-time offshore professional at a fraction of the cost — with no compromise on quality.
Interview-Ready in 7–10 Days
Our talent pipeline is always active. We pre-screen, skills-test, and background-check candidates so you can onboard in under two weeks.
Dedicated, Not Shared
Your offshore professional works exclusively for you — same hours, same tools, same culture. No shared pools, no rotating staff.
No Lock-In Contracts
Scale up or down as your business needs change. Flexible arrangements with no long-term lock-in — we earn your business every month.
Why Businesses Choose Us

%

Cost Savings

Days to Hire

%

Attendance Rate

ISO 27001:2022 Information Security

AccountEx BPO is certified to the international standard for information security management. Every engagement is protected by documented controls, device management, access reviews, and annual audits.
ISO 27001 Certified Company

Ready to Scale Without the Overhead?

Join hundreds of businesses that trust AccountEx BPO — an ISO 27001 certified, Xero-accredited offshore BPO partner.
Security & Compliance

ISO 27001 Certified — Your Data Stays Safe

AccountEx BPO is certified to ISO 27001:2022 — the international standard for information security management. Outsource with confidence knowing your client data is protected by the highest standards.
ISO 27001:2022 Certified
Internationally recognised information security management certification. Annual audits, documented controls, and continuous improvement.
Hardened Devices
Microsoft Intune, Defender XDR, conditional access, and encrypted endpoints for all team members.
Least-Privilege Access
Role-based permissions, MFA and audit trails across M365 and your line-of-business applications.
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Secure M365 Tenancy
Conditional access, MFA and logging across all Microsoft 365 apps and services.
i
NDA & Confidentiality
NDA obligations for every engagement and contractor. Your client data stays yours — always.
Incident Response
Documented IR procedures and prompt client notifications for any security events.
Accountex Security Complian
  • ISO 27001 Certified
  • GDPR Aligned
  • MFA Enforced
  • NDA Protected
  • Audit Trails
  • Intune Managed
Get in Touch

Book a Free Consultation

Tell us about your business and the roles you need. We’ll match you with pre-vetted candidates and have you interviewing within 5 business days.

ISO 27001 Certified Company

Your data is protected by internationally recognised security standards.
What happens next
1 We review your requirements within 1 business day

2 A client manager calls to discuss your needs

3 We present pre-vetted candidates for your review

4 You interview and select — no obligation

Serving businesses globally across US, UK, Canada, AU & beyond

No lock-in contracts. No obligation. We’ll respond within 1 business day.
A Message from CEO

AccountEx BPO — an ISO 27001 Certified Company

Shamsur Rahman Shams

Founder & CEO, AccountEx BPO

2006: An Employee.
2017: A Solo Entrepreneur.
2026: A Team of 50+.

Twenty years ago, I walked into one of Bangladesh’s pioneer BPO companies, as an employee.

I wasn’t a founder.

I wasn’t running a business.

I didn’t have a team.

I was simply an employee trying to learn, perform well, and build a career.

But looking back, those early years shaped much of what I would eventually build.

While working there, I had the opportunity to support a client very closely and become deeply involved in their operations. The relationship and work grew significantly, and the client eventually established its own wholly owned KPO operation in Bangladesh.

That experience gave me one of the most important lessons of my career:

Outsourcing isn’t just about completing someone else’s tasks. It’s about creating enough value that you become part of their growth.

My journey continued from there.

Working in the local financial industry helped me develop deeper knowledge of finance, accounting, controls, and business operations.

Working in international call centers taught me another side of business — communication, listening, managing expectations, solving problems, and working with people from different cultures.

I didn’t know it then, but all these experiences were preparing me for something else.

Then came 2017.

After more than a decade of learning as an employee and professional, I finally began my entrepreneurial journey.

AccountEx BPO started with one person: me.

No 50-person team.

No departments.

No sophisticated delivery structure.

Just one person, one computer, clients to serve, and a belief that something bigger could be built.

Slowly, that changed.

One client became several.

One person became a small team.

The small team became a growing organization.

And what started with accounting and bookkeeping evolved into a broader Knowledge Process Outsourcing (KPO) operation with accounting at its core — supporting businesses and accounting firms with bookkeeping, AP/AR, month-end close, financial reporting, process management, and increasingly complex finance operations.

Today, AccountEx BPO has grown to 50+ team members — and we continue to grow every month.

But when I look at this journey, the number isn’t what matters most to me.

What matters is seeing young professionals build their careers here.

Seeing our people become trusted extensions of businesses and accounting firms thousands of miles away.

Seeing work performed from Bangladesh become an important part of a client’s operation.

And realizing that the lesson I learned as an employee almost 20 years ago still guides how we operate today:

Don’t compete simply by being cheaper.
Become valuable.
Become dependable.
Become a partner in your client’s growth.

I started this journey in 2006 as an employee.

I started my entrepreneurial journey in 2017 alone.

Today, in 2026, more than 50 people are part of the AccountEx BPO journey.

And perhaps the most exciting thought is this:

We are still at the beginning of what we want to build.

I believe Bangladesh can offer the world much more than low-cost outsourcing.

We can build world-class knowledge teams from Bangladesh.

That’s the future I want AccountEx BPO to be part of.

From employee to entrepreneur.
From one person to 50+.
From outsourcing tasks to building knowledge partnerships.

The journey continues. 🚀