Your Trusted Accounting BPO Partner
- ISO 27001 Certified — enterprise-grade data security
- Xero & QuickBooks Certified Partner
- No lock-in contracts — scale up or down anytime
- Global coverage across multiple time zones with a dedicated client manager
%
Cost Savings
Days to Hire
%
Attendance Rate
Professionals Placed
ISO 27001 Certified — Enterprise Security
ISO 27001
70%
7–10 Days
98%+
500+
0
Six Core Service Areas
AccountEx BPO specialises in accounting and bookkeeping as our core service, supported by five complementary BPO functions — all delivered with ISO 27001 certified security.
Accounting & Bookkeeping
AccountEx BPO is a Xero and QuickBooks Certified Partner with deep expertise in cloud-based accounting. Our dedicated accounting pods serve firms, SMEs, and accounting…
Back Office Support
Back-office pods covering daily admin, document handling, CRM/data ops, scheduling, procurement, HR admin and compliance packs — running to your SOPs and SLAs.
Customer Support & VAs
Dedicated CS and VA pods covering your front line — calls, email, chat — and the admin behind it: ticket triage, follow-ups, bookings, CRM notes, and customer comms.
Telemarketing & Sales Support
SDR/BDR pods that research, call, qualify, and book meetings while maintaining clean CRM data and weekly reporting. Scripts align to your brand and market.
Design & Development
Design/dev pods that ship on a weekly sprint cadence. Brand-aligned UX, pixel-accurate front-end, performant builds and tidy documentation for handover.
IT & Tech Support
IT pods covering L1/L2 helpdesk, onboarding/offboarding, endpoint management, M365/Workspace, basic networking, cloud admin and security hygiene.
Across 20+ Industries
Accounting Firms & CPA Practices
Financial Planning & Wealth
Mortgage Broking & Lending
Insurance & Risk
Legal & Conveyancing
Healthcare & Allied Health
Real Estate & Property
Construction & Trades
E-Commerce & Retail
Hospitality & Tourism
Logistics & Transport
Manufacturing
Education & Training
Not-for-Profit & Charities
Technology & SaaS
Marketing & Agencies
Recruitment & HR
Agriculture & Primary Industry
Private Clinics & Medical
Government & Public Sector
Don't see your industry? We still likely serve it.
Why Businesses Choose Us
ISO 27001 Certified Security
Xero & QuickBooks Certified Partner
Save 60–70% on Staffing Costs
Interview-Ready in 7–10 Days
Dedicated, Not Shared
No Lock-In Contracts
%
Cost Savings
Days to Hire
%
Attendance Rate
ISO 27001:2022 Information Security
Ready to Scale Without the Overhead?
ISO 27001 Certified — Your Data Stays Safe
ISO 27001:2022 Certified
Hardened Devices
Least-Privilege Access
Secure M365 Tenancy
NDA & Confidentiality
Incident Response
- ISO 27001 Certified
- GDPR Aligned
- MFA Enforced
- NDA Protected
- Audit Trails
- Intune Managed
Book a Free Consultation
ISO 27001 Certified Company
What happens next
2 A client manager calls to discuss your needs
3 We present pre-vetted candidates for your review
4 You interview and select — no obligation
AccountEx BPO — an ISO 27001 Certified Company
Shamsur Rahman Shams
Founder & CEO, AccountEx BPO
2006: An Employee.
2017: A Solo Entrepreneur.
2026: A Team of 50+.
Twenty years ago, I walked into one of Bangladesh’s pioneer BPO companies, as an employee.
I wasn’t a founder.
I wasn’t running a business.
I didn’t have a team.
I was simply an employee trying to learn, perform well, and build a career.
But looking back, those early years shaped much of what I would eventually build.
While working there, I had the opportunity to support a client very closely and become deeply involved in their operations. The relationship and work grew significantly, and the client eventually established its own wholly owned KPO operation in Bangladesh.
That experience gave me one of the most important lessons of my career:
Outsourcing isn’t just about completing someone else’s tasks. It’s about creating enough value that you become part of their growth.
My journey continued from there.
Working in the local financial industry helped me develop deeper knowledge of finance, accounting, controls, and business operations.
Working in international call centers taught me another side of business — communication, listening, managing expectations, solving problems, and working with people from different cultures.
I didn’t know it then, but all these experiences were preparing me for something else.
Then came 2017.
After more than a decade of learning as an employee and professional, I finally began my entrepreneurial journey.
AccountEx BPO started with one person: me.
No 50-person team.
No departments.
No sophisticated delivery structure.
Just one person, one computer, clients to serve, and a belief that something bigger could be built.
Slowly, that changed.
One client became several.
One person became a small team.
The small team became a growing organization.
And what started with accounting and bookkeeping evolved into a broader Knowledge Process Outsourcing (KPO) operation with accounting at its core — supporting businesses and accounting firms with bookkeeping, AP/AR, month-end close, financial reporting, process management, and increasingly complex finance operations.
Today, AccountEx BPO has grown to 50+ team members — and we continue to grow every month.
But when I look at this journey, the number isn’t what matters most to me.
What matters is seeing young professionals build their careers here.
Seeing our people become trusted extensions of businesses and accounting firms thousands of miles away.
Seeing work performed from Bangladesh become an important part of a client’s operation.
And realizing that the lesson I learned as an employee almost 20 years ago still guides how we operate today:
Don’t compete simply by being cheaper.
Become valuable.
Become dependable.
Become a partner in your client’s growth.
I started this journey in 2006 as an employee.
I started my entrepreneurial journey in 2017 alone.
Today, in 2026, more than 50 people are part of the AccountEx BPO journey.
And perhaps the most exciting thought is this:
We are still at the beginning of what we want to build.
I believe Bangladesh can offer the world much more than low-cost outsourcing.
We can build world-class knowledge teams from Bangladesh.
That’s the future I want AccountEx BPO to be part of.
From employee to entrepreneur.
From one person to 50+.
From outsourcing tasks to building knowledge partnerships.
The journey continues. 🚀
